Contact
The one inbox Car Fix Advisor uses, what to put in a message so it gets answered fast, and the requests we have to turn down.
There is one way to contact Car Fix Advisor and this page explains it. Corrections to our car repair and maintenance coverage, questions, and commercial proposals all go to the same place, and below is how to write so that yours gets answered quickly.
That mailbox goes to the editor's desk. It is the same address whether you are flagging a typo or floating a business idea.
For anything commercial, write to the usual address and be concrete about what you are proposing. We are slow and selective here on purpose, and the editorial policy explains the terms up front.
Tell us exactly what you are after and you will hear back sooner. Broad messages sit longer only because they take more unpicking.
We are a site that writes about car repair and maintenance, not a service that acts for you. That means no account recovery, no standing between you and a third party, and no one to one advice. The reasoning is in the legal notice.
Quote the line you think is wrong and say what it should say instead. That is enough. The editorial policy sets out what happens next, including when a correction gets a visible note.
Two or three working days is normal. If a week passes with nothing, assume the message went astray and send it again rather than assuming we ignored you.
